Work
Harvard Business School: Administrative Data Project
An organizational-design case study of a cross-faculty administrative-data project, examining why structure, culture, technology, cost, and politics shape project outcomes.
Context
The Administrative Data Project at the case-study university faced the challenge of coordinating fragmented administrative and information-technology practices across a highly decentralized institution.
Approach
The report analyzed the university's organizational structure, culture, technology, cost-management issues, politics, and change-management requirements. It considered how each factor affected the cross-faculty project's ability to coordinate decisions and implementation.
Outcome
The recommended direction was a matrix organizational structure: one that preserves specialist knowledge while strengthening cross-functional coordination, accountability, and project-manager authority for future institution-wide work.
Original Work
This published copy has been redacted to remove personal identifiers.